There’s customer service and then there is exceptional customer service. Front Desk is focused on sharing how attention to detail can transform customer service into being exceptional.
The level of attention to detail can vary from person to person but when you add value through small details where people don’t expect… they begin to notice. This is especially true in such things as house renovations and rentals; but it is immensely important in our day to day lives which include family, work and other close relationships.
Service is focused on customer satisfaction. This can stretch from showing a great amount of care to family and close relationships or work and travel. Everyone wants to receive great customer service from people they interact with everyday. But does everyone know how to deliver exceptional service? It is not as common as we think.